GAZT holds workshop on better customer care
The General Authority of Zakat and Tax (GAZT) held a workshop for a number of its branches’ employees.
The workshop was attended by Advisor to the GAZT Governor Mr. Ali Al Fayez, General Manager of Customer Experience and Quality. It was designed to improve service level, handle reports and complaints of businesses and set up a strategy for the unified call center (19993) to respond to inquiries and facilitate service for and process requests of businesses. It was also aimed at setting up future plans to improve the quality of corporate and individual services.